Kuppa Return Policy
PRE-ORDER BASIS
When you place an order under 'pre-order', for shipment pending at a later date, your item is specially made to order with our manufacturers by our design team. Thus, once you have placed your pre-order we cannot cancel or refund for 'change of mind' or 'wrong decision' as your garment is under manufacture. In align with our general returns policy, if you wish to cancel your pre-order purchase, Kuppa will offer a Store Credit Note valid for 12 months.
Please consider the environment and carbon footprint of Online Shopping & Online Returns.